Job Summary:
We are looking for a passionate and customer-focused Jewellery Sales Executive to join our team. The ideal candidate will have excellent communication skills, a deep understanding of jewellery products, and the ability to drive sales while providing an exceptional customer experience.
Key Responsibilities:
- Assist customers in selecting jewellery based on their preferences and budget.
- Provide detailed information about jewellery designs, materials, and pricing.
- Build and maintain strong customer relationships to encourage repeat business.
- Meet and exceed sales targets while ensuring high customer satisfaction.
- Handle billing, invoicing, and other sales-related documentation.
- Stay updated on the latest jewellery trends and market demands.
- Maintain the visual appeal and cleanliness of the jewellery display counters.
- Process exchanges, returns, and refunds as per company policies.
- Collaborate with the marketing team to promote jewellery collections.
Key Requirements:
- Experience: Previous experience in jewellery sales or retail is preferred.
- Education: High school diploma or equivalent; a degree in business or fashion-related fields is a plus.
- Skills:
- Strong communication and interpersonal skills.
- Excellent negotiation and customer service abilities.
- Knowledge of different types of jewellery, gemstones, and metals.
- Ability to work in a fast-paced retail environment.